Our Services.
- Preventative Maintenance
- Checklists written according to manufacturer recommendations and our service group experience
- Parts included. Repairs outside the scope of the PM are performed as needed on a time & materials basis
- Performed by experienced engineers
- Instrument Repairs
- We support instruments from all major Mass Spectrometer and Chromatography manufacturers
- On-Site repairs. We cover Greece, Cyprus and worldwide on demand
- Cost-effective Depot / Bench Repairs
- Special Repairs
- Rough pump rebuilds. Turbopump & controller repairs
- RF generator / RF matchbox repairs
- Electronic/Mechanical Component Repairs
- Instrument Qualifications
- Installation/Operational/Performance Qualifications (IQ/OQ/PQ)
- System Suitability Tests (SST) and Quality Control (QC) checks
- Qualifications available for LC, LC/MS, GC, GC/MS, UV and FTIR systems
- Service Contracts
- Secure your investment by selecting a suitable Service Contract for your equipment
- Preventative Maintenance/Full-Service/Customized contracts available
- Pre-paid service days
- Remote Support
- For immediate technical support, we offer remote support via telephone and remote computer access
- Use the troubleshooting, maintenance, and repair knowledge of our service specialists at reduced hourly rates. Avoid travel charges
- Silver/Gold/Platinum Remote Support Plans available
- Application Support
- Chromatography / Mass Spectrometry applications method development
- Dried Blood Spot (DBS) / On-Line SPE method development
- Metabolomics / Proteomics application support
- Data Proccessing
- Metabolomics and Proteomics data processing services
- Custom bioinformatics software development to address your specific needs
- Data processing training courses